Please feel free to contact us whenever you have any questions or suggestions.
Contact by e-mail:
You have technical problems (error, crash, strange behavior)
If you have problems with our software and wish to contact our technical support make sure that you are at the computer the problem is occurring on. Also ensure you have the following information:
- The version number of our product
- Your Windows version
- The exact error message
- A description of the problem and the steps required to reproduce it.
You have purchased HippoEDIT but do not receive a license key
Normally license key is sent in same day when we receive your order.
If after some days you still do not receive from us a registration mail (with subject HippoEDIT registration) then something went wrong.
Most probable reason is yours SPAM filter. Please check your spam folder!
If it is not there, write us to salesbox at hippoedit com.
If you do not get a response, and our mail is not in your spam folder, then leave comment here. We would try to connect with you from other mailbox or find another solution for this.